pick-up, delivery and shipping information
We've made it easy to get wholesome products from Red Thread Farm!
farm pickup
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We're flexible about pickups at the farm. Just give at least one day of advance notice and we'll have your order waiting for you - no minimum required. Please select farm pick-up in the list of shipping options and specify your desired date/time in the comments. We'll email instructions about how to pick up in one of the coolers at our self-service pickup cart (pictured).
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COVID-19 NOTICE: We've always prioritized cleanliness and safe food handling practices, but it's more important now than ever before. Be assured we are sanitizing surfaces, practicing hand washing, sanitizing our farm cart between pickups, and more. Farm pickup requires NO DIRECT HUMAN CONTACT. If you have questions about our practices, please contact us. Be safe out there!
free local delivery
Sorry! We are not currently delivering. Sign up for our mailing list at the bottom of this page to stay in the know about product availability and future delivery options.
shipping
We do not profit on shipping and we do not charge handling fees. You pay the actual shipping cost up to $12.00 and we pay anything over that amount. When ordering online, you will be charged $12.00 up front. We calculate the actual shipping costs and refund you for the difference if less than $12.00. Any refund is issued back to the original form of payment at the time of shipment. If actual shipping charges are over $12.00, we pay the difference! This policy applies only to US addresses and only for economy standard shipping.
We ship everything from our farm in Franklin, Tennessee via US Postal Service or UPS, depending on the size and weight of the order. Most orders ship within two business days. Note that perishable items such as eggs and vegetables cannot be shipped. Please select farm pickup or a local delivery option for orders containing these items. For expedited shipping options, please contact us before you order.
We ship everything from our farm in Franklin, Tennessee via US Postal Service or UPS, depending on the size and weight of the order. Most orders ship within two business days. Note that perishable items such as eggs and vegetables cannot be shipped. Please select farm pickup or a local delivery option for orders containing these items. For expedited shipping options, please contact us before you order.