pick-up, delivery and shipping information
We've made it easy to get wholesome products from Red Thread Farm. We really want to get this good stuff to you, so please contact us if our delivery options don't meet your needs.
farm pickup
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We're really flexible about pickups at the farm. Just give at least one day of advance notice and we'll have your order waiting for you - no minimum required. Please select farm pick-up in the list of shipping options and specify your desired date/time in the comments. We'll email instructions about how to pick up in one of the coolers at our self-service pickup cart (pictured left).
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free local delivery
We deliver for FREE to these locations. Select your preferred option at check-out and let us bring it to you.
- Leiper's Fork neighbors within 5 miles of the farm ($15 minimum)
- Christ Presbyterian Academy in Brentwood (no minimum) - Most weekdays at 2:45 pm during the school year
- Westhaven and neighboring communities including Carlisle, Reid Hill, Founder's Point, Spencer Hall ($15 minimum) - Home delivery on Sundays, 5:00 to 6:00 pm
- Fieldstone Farms, Cottonwood and surrounding community ($15 minimum) - Home delivery on Mondays, 9:00 to 11:00 am
- Old Hillsboro Road from Leiper's Fork to Grassland ($15 minimum) - Home delivery on Mondays, 9:00 to 11:00 am
- Maryland Farms in Brentwood (no minimum) - Fridays at 8:00 am.
shipping
We do not profit on shipping and we do not charge handling fees. You pay the actual shipping cost up to $12.00 and we pay anything over that amount. When ordering online, you will be charged $12.00 up front. We calculate the actual shipping costs and refund you for the difference if less than $12.00. Any refund is issued back to the original form of payment at the time of shipment. If actual shipping charges are over $12.00, we pay the difference! This policy applies only to US addresses and only for economy standard shipping.
We ship everything from our farm in Franklin, Tennessee via US Postal Service or UPS, depending on the size and weight of the order. Most orders ship within two business days. Note that perishable items such as eggs and vegetables cannot be shipped. Please select farm pickup or a local delivery option for orders containing these items. For expedited shipping options, please contact us before you order.
We ship everything from our farm in Franklin, Tennessee via US Postal Service or UPS, depending on the size and weight of the order. Most orders ship within two business days. Note that perishable items such as eggs and vegetables cannot be shipped. Please select farm pickup or a local delivery option for orders containing these items. For expedited shipping options, please contact us before you order.